Frequently Asked Questions

Website visitor tracking software is designed to help you identify and collect detailed information about the previously anonymous visitors to your website, turning them into actionable leads.

LeadFlow10X employs a tracking pixel on your website to capture visitor data. This data is then enhanced using a combination of deterministic (cookie-based) and probabilistic (IP and fingerprint technology) methods, facilitated by our extensive network of partners.

When you install our unique tracking pixel on your site, LeadFlow10X gathers visitor data. This information is then matched with our extensive identity graph from strategic partners, enriching each visitor profile with multiple data points per visit.

To effectively use LeadFlow10X, your website should have at least 1,000 unique visitors each month.

The data you receive can be tailored to your campaign needs. For B2C campaigns, you will get full names, mailing addresses, phone and email addresses. For B2B campaigns, you will receive all of the B2C information, plus: company information, LinkedIn profiles, company phone and work email addresses.

Yes, all name and address information is verified through third-party services to ensure accuracy. Email addresses are also checked for deliverability.

No, the data collected from your site visitors is exclusively for your use and is never shared with third parties.

Yes, you can filter the data based on pages visited and exclude certain visitors. Additionally, geo-filters allow you to refine data by state or zip code, so you only get leads from within your service territory.

Yes, you can suppress data of existing customers by using their email addresses.

When you upgrade to a paid plan, you’ll need to enter your credit card information. Your card will be charged monthly according to your chosen plan. If you enable data overages, you’ll be billed at the same rate for any additional leads beyond your plan’s limit.

You can set your campaign preferences to manage repeat visitors. By default, data on repeat visitors is re-sent every 30 days, but you can extend this period up to 90 days or disable repeat sends entirely.

The data collected can be used across various marketing channels, such as display ads, social media, direct mail, and email campaigns. This can be managed through your marketing platform or our integrated cross-channel remarketing system.

Yes, there are no legal restrictions in the US on sending direct mail to users based on the collected data.

Yes, under the CAN-SPAM Act in the US, you can email users who haven’t explicitly opted in, provided you follow specific rules, such as including an opt-out option in every email.

Our service complies with US privacy laws. International laws like GDPR and CASL are not applicable. State-level laws, such as California’s CCPA, require you to notify users about data collection and usage, and provide options for opting out or requesting data deletion. You may need to add text to the privacy statement on your website notifying website visitors that you may collect their information.

LeadFlow10X is prepared for the potential phase-out of third-party cookies by Google Chrome. We have integrated probabilistic matching solutions to ensure continuous and reliable data collection, regardless of changes to cookie policies.

Our pricing structure is based on the number of identified visits you receive. If you exceed your plan’s limit, we will notify you to discuss potential adjustments.